FAQs
Marie Zinno operates out of her private studio in Ohio.
Where are you located?
You may contact us through out Contact page or send us an email at mariezinno@gmail.com
What is your contact information?
Monday through Friday
What are your business days?
A monogram is a set of three initials that is used for an individual or a couple. All monograms follow a simple format: First Last Middle or First Last First.
For example:
If a monogram is desired for John Michael Smith, the monogram is J S M
If John is married to Kate, the monogram is J S K
Commonly, the initial in the center of the monogram is larger than the ones on the sides.
What is a monogram?
Yes. Please leave a note in the customization form.
Can yoU embroider monogrammed initals in the same size?
Yes. Please choose the 'In-Person Pick Up' option at checkout. You will not be charged for shipping.
Can I place an order online but pick up in-person?
Yes. All orders will be sent a digital proof via email. The order is not stitched until approved by the customer. The sooner the proof is approved, the sooner it will be shipped!
Will I be sent a proof FOR the embroidery before it is stitched?
Our normal business days are Monday through Friday. Friday orders requested to ship on Monday are a Next Business Day rush order.