FAQs


Marie Zinno operates out of her private studio in Ohio. 

Where are you located?


You may contact us through out Contact page or send us an email at mariezinno@gmail.com

What is your contact information?


Monday through Friday

What are your business days?


A monogram is a set of three initials that is used for an individual or a couple. All monograms follow a simple format: First Last Middle or First Last First. 

For example:

If a monogram is desired for John Michael Smith, the monogram is J S M

If John is married to Kate, the monogram is J S K

Commonly, the initial in the center of the monogram is larger than the ones on the sides.

What is a monogram?


Yes. Please leave a note in the customization form. 

Can yoU embroider monogrammed initals in the same size? 


Yes. Please choose the 'In-Person Pick Up' option at checkout. You will not be charged for shipping. 

Can I place an order online but pick up in-person? 


Yes. All orders will be sent a digital proof via email. The order is not stitched until approved by the customer. The sooner the proof is approved, the sooner it will be shipped! 

Will I be sent a proof FOR the embroidery before it is stitched?


Our normal business days are Monday through Friday. Friday orders requested to ship on Monday are a Next Business Day rush order. 

If I place a rush order on Friday and want it to be shipped out by Monday, what type of rush order is this?